A Division of
ABCD's Multi-Media1-509-582-7664 12 Noon to 6:00 pm PST
A Division of
ABCD's Multi-Media
1-509-582-7664
12 Noon to 6:00 pm PST
Click Here To Start Your Custom Karaoke Disc
Frequently Asked Questions
These answers pertain to the custom discs only - click on questions to see answers
Where does ABCD's Karaoke Supply get the custom disc songs from?
Are these custom karaoke discs legal to own?
Can I hear a sample of the songs?
What if I can't find the song I'm looking for?
Why can't I get brand new releases on custom discs?
Do you have songs available that aren't shown on your web site?
How many songs can I put on a custom disc?
Do the custom karaoke discs have demonstration vocals (also called a multiplex disc)?
Do you provide the lyrics to the songs on a sheet of paper?
Will my custom disc play on my DVD or CD player?
Will my custom disc play on every karaoke player?
Sometimes I see the song I want listed 2 or 3 times. How do I know which to choose?
How long does it take for you to make my custom karaoke disc?
Does everyone like your custom karaoke discs?
What is your return policy for custom karaoke discs?
Where does ABCD's Karaoke Supply get the custom disc songs from?
ABCD's Karaoke Supply doesn't produce any of the songs that are available for custom karaoke discs. We are licensed by a number of manufacturers to reproduce their karaoke songs and compile them onto custom karaoke discs. Often, a single custom karaoke disc will include songs from several manufacturers including: Easy Karaoke, Priddis, DK Karaoke, Music Maestro, Tropical Zone, and others.
Are these custom karaoke discs legal to own?
Absolutely YES! All copyrights and royalties are paid in full by ABCD's Karaoke Supply for each and every song.
Can I hear a sample of the songs?
Sorry, but no. We are prohibited by the original producers of the songs to provide samples of their songs.
What if I can't find the song I'm looking for?
While ABCD's Karaoke Supply offers one of the most extensive collections of karaoke music available, we don't carry every song ever made. Try looking on partial song titles just in case you have the title a little off. For example, if you want the song "Walking After Midnight" by Patsy Cline try entering "After Mid" as the title. This would eliminate the possibility of confusing "Walking" and "Walkin'". Also, look up songs by the partial artist's name. As an example, some people have difficulty spelling "Zeppelin" correctly. Instead, look under the artist's name of "Led". ABCD's Karaoke Supply is unable to create any songs that aren't shown on the web site.
Why can't I get brand new releases on custom discs?
Karaoke music manufacturers intentionally withhold recent releases from the custom karaoke disc system until each song has been released on a manufacturer's pre-manufactured standard disc for at least 3 months. This establishes the popularity of certain recent releases while allowing the manufacturers to make a reasonable profit from the sale of their pre-manufactured discs before allowing the song to be used by ABCD's Karaoke Supply.
Do you have songs available that aren't shown on your web site?
Well, yes and no. The songs that are available for custom karaoke discs are all available in the look-up menu within the custom disc selection. We do offer pre-manufactured discs from every reputable manufacturer. If a song is available on a pre-manufactured disc it is not necessarily available on the custom karaoke selections.
How many songs can I put on a custom disc?
We limit the number of songs on each disc to a maximum of fifteen songs. If you were to order sixteen songs, we would custom make 2 each, 8 song discs for you and charge you the preferred $4.00 per song rate. Accordingly, if you were to order 21 songs we would create a 10 song disc and an 11 song disc.
Do the custom karaoke discs have demonstration vocals (also called a multiplex disc)?
None of the 17,000+ songs that we offer have a demonstration track.
Do you provide the lyrics to the songs on a sheet of paper?
Of course, all of our songs display the song's lyrics on a television set when played in a CDG comparable player. We do not supply a hard copy or printer (on paper) copy of the song's lyrics. You can find the written lyrics to almost every song ever written by entering the word "lyrics" followed by the song title into most search engines. For example, the lyrics to the song Sounds Of Silence would be entered into any search engine's search window as "lyrics sound of silence" without the quotation marks (").
Will my custom disc play on my DVD or CD player?
In order to view on screen lyrics on your television, you need a CDG or CD+G compatible player. If you insert an ABCD's Custom Karaoke Disc into a non-cdg compatible player, you will hear the music but will not see any on screen lyrics. Please understand that most DVD players are not CDG compatible and while they will play the music, they will not display the words on the television screen. ABCD's Custom Karaoke Discs will even play in most car's CD players, but without television graphics (the words).
Will my custom disc play on every karaoke player?
ABCD's custom discs do in fact play on 95.0% of all karaoke players. On rare occasion we have received reports of a custom disc not playing on a certain karaoke player. This is a rare condition and may be due to the player being of significantly poor quality, needing to be cleaned, the laser lens may be out of adjustment or the karaoke player is an older model. JVC karaoke players are an example of older karaoke players that do not play custom karaoke discs. Every CDG karaoke disc manufactured by ABCD's Karaoke Supply conforms to industry standards for the CDG format. Sometimes a custom karaoke disc will not play on a karaoke player that does play other CDG discs. This does not mean that the custom disc is defective. It means that the karaoke player may be less sensitive for reading certain brands of CDG karaoke discs. IF IN DOUBT, DO NOT ORDER A CUSTOM KARAOKE DISC (see Return Policy).
Sometimes I see the song I want listed 2 or 3 times. How do I know which to choose?
The same song may be listed multiple times by the same artist if different manufacturers each license ABCD's Karaoke Supply to use their renditions. Once you place your order, ABCD's recording technicians will begin compiling your custom karaoke CDG using the best versions when multiple choices are available of the same song. Our recording technicians will always choose the rendition that most closely matches the original song. In short, it doesn't matter which you choose, you will get the best version available.
How long does it take for you to make my custom karaoke disc?
With the exception of Sundays and national holidays, ABCD's guarantees to produce and ship your order within 24 hours.
ABCD's will ship your custom karaoke disc order via First Class Mail delivery. ABCD's Karaoke Supply is located in Washington state. First class mail to the east coast can take as long as 5 to 7 days. At check out you will be offered to upgrade to Priority Mail service (2 to 3 day delivery) for only $5.00.
Yes, we will ship overnight but not for free. We use Federal Express for overnight shipments. We will charge you what Federal Express lists as the charge for overnight service in their standard rate book. Overnight charges range from $13.80 to $23.15 (in addition to the price of the custom karaoke disc) depending on the destination. If you want overnight service we suggest placing your order and then calling our order desk at 1-509-582-7664 to confirm that your order will be shipped overnight.
Does everyone like your custom karaoke discs?
Not everyone who orders our product is pleased with the songs. We would be lying to claim that we have 100% customer satisfaction. Statistically, for every 1000 custom karaoke discs we ship, less than 3 results in complaints. The most common complaint is that the volume of each song sometimes differs between songs. This is a result of using songs from different manufacturers. We here at ABCD's Karaoke Supply have no control over the instrumentation, tempo or volume of the songs that we are licensed to use. Remembering that people rarely write letters of complement but often write letters of dissatisfaction, in the past year we have received more than 75 letters of praise and only 4 letters of dissatisfaction.
What is your return policy for custom karaoke discs?
Custom karaoke discs are just that - custom made for you. As such, they are not returnable to ABCD's unless defective. If proven defective on ABCD's test equipment the disc will be replaced with a new identical disc. If not proven to be defective on ABCD's test equipment, the disc will be returned to the customer and the customer will be charged $5.00 for testing, shipping and handling.
Contact Information
Contact AB-CDs Multi-Media for telephone sales, information or general questions at:
Telephone 509-582-7664 FAX 509-582-7664 Postal addressCopyright © 1998-2009 ABCD's Multi-Media
Last updated: June 09, 2009